Terms of Service

By accessing, browsing, registering for, or using Chatvora, you agree to be legally bound by these Terms of Service and all policies incorporated by reference, including our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you must not use the service. These Terms form a binding agreement between you and Chatvora, a sole proprietorship established in the Netherlands.

We may update these Terms at any time to reflect legal requirements, product changes, pricing updates, risk controls, abuse patterns, or operational needs. Updated Terms become effective on publication unless a later date is stated. Continued use after an update constitutes acceptance of revised Terms. If a revision materially affects your rights or obligations, we may provide additional notice by email, dashboard notice, or other appropriate channel.

You represent that you are at least 16 years old and legally capable of entering this agreement. If you use Chatvora on behalf of a company or organization, you represent that you have authority to bind that entity. You are responsible for ensuring your use of Chatvora complies with laws in your jurisdiction, including laws governing AI tools, digital content, consumer rights, and online conduct.

Chatvora provides AI-powered chat functionality that allows users to submit prompts and receive generated responses. The service may include account dashboards, conversation history, usage controls, feature preferences, support channels, subscription features, referral tools, and educational digital products such as the Uncensored AI Guide.

Chatvora relies in part on third-party AI providers, including OpenAI, for output generation. This means response quality, latency, and availability can be affected by provider limitations, policy changes, or outages. Chatvora may add, remove, or modify models, features, quotas, workflows, and service interfaces at any time. We do not guarantee uninterrupted availability, model continuity, or that specific features will remain permanently available.

Service characteristics may change as we improve reliability, implement legal requirements, mitigate abuse, or optimize cost-performance balance. This can include changing maximum message limits, token/context limits, model names, model behavior, response format, moderation logic, upload capabilities, API pathways, supported languages, and optional premium features. You acknowledge that SaaS and AI platforms are inherently iterative and that feature parity with prior versions is not guaranteed unless explicitly contracted in writing.

Chatvora may perform maintenance windows, emergency interventions, and architectural migrations. During these periods, functionality may be partially available or unavailable. We may also apply temporary restrictions to specific accounts, geographies, or traffic classes when risk, load, legal constraints, or third-party provider limitations make this necessary. Such measures are part of normal platform management and do not in themselves constitute breach.

To use core features, you must register an account with accurate and complete information. You must keep account details current. You are responsible for all activity performed under your credentials, including actions by anyone who obtains access through your email, password, or device sessions.

You must maintain strict confidentiality of your password and account access methods. You must promptly notify [email protected] if you suspect unauthorized access, credential leakage, or unusual account behavior. Chatvora may require email verification and may deny registration, suspend accounts, or reject account changes where fraud or abuse risk is detected.

Unless explicitly allowed, one account per natural person is required. Creating multiple accounts to bypass limits, avoid enforcement, abuse free tiers, or evade moderation may result in immediate suspension or permanent termination. We reserve the right to refuse registration for any legitimate business, compliance, security, or legal reason.

4.1 Free Plan

Chatvora may offer a free plan with limited quota, model access, features, and support level. Free plan limits may change at any time without liability. Abuse of free plan mechanisms may lead to suspension or account restrictions.

4.2 Paid Plans

Starter and Pro are paid per purchased period through Mollie in the current flow (no forced automatic renewal). Master is a one-time purchase. You are responsible for paying applicable fees, taxes, and charges associated with your selected plan.

4.3 Pricing Changes

Prices may change over time. Updated prices apply to future purchases; previously completed one-time purchases are unaffected.

4.4 Billing Timing

Charges are due at the beginning of each billing cycle unless stated otherwise. Failed payment, chargeback, reversal, or payment dispute may result in downgrade, suspension, or cancellation.

4.5 Taxes

Prices include applicable taxes unless explicitly stated otherwise. You remain responsible for local taxes, withholding rules, or reporting obligations applicable to your jurisdiction.

5.1 Subscription Plans

You may cancel your subscription at any time. Cancellation prevents future renewals, and paid access continues until the end of the current billing period. Except where required by law, no pro-rated refunds are provided for unused days in a month or year. Refund requests within 7 days of subscription start may be considered on a case-by-case basis; after 7 days, refunds are generally unavailable unless mandatory law applies.

5.2 Digital Products (Uncensored AI Guide)

Digital products are generally non-refundable after download/access due to their nature. If a digital product is defective, inaccessible due to technical fault on our side, or materially not delivered, we may provide replacement, repair, or refund. EU consumers may have a 14-day withdrawal right unless they explicitly consent to immediate digital delivery and acknowledge waiver of withdrawal rights. Where such waiver is correctly obtained at checkout, withdrawal rights may not apply after access starts.

You agree not to use Chatvora in ways that are illegal, abusive, fraudulent, or harmful to others, to infrastructure, or to lawful operations. Prohibited conduct includes, without limitation:

• Generating illegal content in your jurisdiction.
• Any CSAM-related prompt or output behavior (zero tolerance; immediate termination and potential reporting).
• Harassment, threats, intimidation, stalking, or malicious impersonation.
• Attempting to access other users’ data or circumvent access controls.
• Reverse engineering, decompiling, scraping, or extracting source behavior.
• Automated abuse via bots/scrapers, especially to bypass quotas or controls.
• Circumventing rate limits or technical safeguards.
• Credential sharing, resale without authorization, or account renting.
• Uploading malware, exploit code, or harmful payloads.
• Using service outputs to train competing models in violation of these Terms.

We may investigate violations and cooperate with lawful authorities where required. Violation may result in immediate suspension or permanent termination without refund, consistent with legal obligations and abuse severity.

For clarity, prohibited conduct also includes attempts to test, map, or benchmark the service in a way that causes harm, resource abuse, instability, or unauthorized extraction of model/system behavior. You may not use Chatvora as a relay for prohibited outputs, nor circumvent policy restrictions by prompt obfuscation, iterative jailbreak methods, role-play bypasses, or multi-account orchestration. You may not use automation to generate high-volume outputs intended for spam, manipulation, synthetic misinformation, malware development, or fraud at scale.

You are responsible for content and workflows created by you, even if generated with AI assistance. If you use outputs commercially, in public channels, in client work, in employment, in education, in regulated environments, or in content publishing pipelines, you must implement your own governance checks including factual verification, legal review, risk assessment, and compliance controls appropriate to your context. Chatvora is a tool, not a delegated legal or ethical decision-maker.

Where legally required or contractually justified, Chatvora may preserve evidence of abuse, including relevant logs, account signals, and request metadata, for investigation and legal defense. Such retention will be proportionate and subject to legal obligations, confidentiality constraints, and applicable rights. We may share relevant records with authorities where lawful requests are received.

7.1 AI Outputs Can Be Wrong

AI output is probabilistic and may be inaccurate, incomplete, misleading, biased, unsafe, outdated, or nonsensical. Even where output appears confident, this does not imply correctness. Generated text may contain factual errors, fabricated references, wrong legal assumptions, inappropriate instructions, or non-compliant suggestions. You must independently verify critical information.

7.2 No Professional Advice

Chatvora does not provide medical, legal, financial, tax, mental health, engineering, or other regulated professional advice. Any generated answer in such domains is informational only and must not be treated as a substitute for qualified professionals. If a decision has legal, financial, health, or safety consequences, you must consult a licensed expert before acting.

7.3 User Responsibility for Use and Publication

You are solely responsible for reviewing, validating, editing, and deciding how to use generated content. You must evaluate suitability for your use-case, legal environment, and publication channel. You are solely responsible for ensuring generated output does not violate third-party rights, including copyright, trademark, confidentiality, privacy, defamation, or contractual restrictions.

AI systems may generate similar outputs for different users. Chatvora does not guarantee uniqueness, originality, merchantability, or fitness for any specific purpose. You are responsible for plagiarism checks, human review, and legal clearance before commercial or public use.

7.4 Explicit Liability Exclusion for AI Output

To the maximum extent permitted by applicable law, Chatvora is not liable for direct or indirect losses arising from reliance on AI output, including losses from incorrect recommendations, business decisions, publication choices, legal disputes, regulatory action, reputational harm, data misuse, or third-party claims related to generated content.

7.5 Third-Party Model Dependencies

Because Chatvora depends partly on external AI providers, output quality and behavior may change without notice. Policy changes, model updates, API interruptions, and provider-side filtering may alter output quality or response format. Chatvora is not liable for provider-side model behavior outside our direct control.

7.6 High-Risk and Regulated Use Restrictions

You must not use Chatvora as the sole basis for decisions in high-risk contexts, including but not limited to healthcare triage, diagnosis, treatment recommendations, medication instructions, emergency response, child safety investigations, legal rights determinations, immigration decisions, financial suitability assessments, credit underwriting, insurance eligibility, hiring/firing decisions, educational grading consequences, critical infrastructure operations, cybersecurity incident closure, or any decision where errors may materially impact rights, liberty, health, safety, or property.

If you use Chatvora in workflows that touch high-risk domains, you must ensure meaningful human oversight, independent validation, explainability where needed, and documented controls that comply with applicable sector regulation. Chatvora disclaims any representation that output is suitable for regulated decisions, statutory compliance submissions, or evidentiary use without independent professional review.

7.7 Output Content and Rights Risks

AI output may unintentionally resemble existing works or include references that are inaccurate, fabricated, or potentially infringing. You are solely responsible for conducting plagiarism checks, rights clearance, confidentiality review, and legal suitability checks before publication, distribution, monetization, or operational deployment. Chatvora does not warrant that output is non-infringing, unique, or safe for publication in your jurisdiction.

Where your use involves third-party prompts, client data, protected material, internal enterprise data, or regulated records, you are responsible for ensuring you have all required permissions and lawful basis to process that content through an AI system. You agree that any liability arising from your rights violations, confidentiality breaches, or unlawful disclosures remains your responsibility.

7.8 Business and Operational Reliance

Chatvora is not liable for business losses tied to AI output or service behavior, including project delays, failed campaigns, contractual penalties, regulatory fines, missed deadlines, failed tenders, client disputes, reputation loss, or lost opportunities. If your business process depends on AI-generated content, you must maintain fallback systems and human review.

To the fullest extent allowed by law, you waive claims based solely on dissatisfaction with style, tone, accuracy variability, creativity outcomes, or model interpretation differences, provided the service is supplied in good faith and without intentional wrongdoing.

7.9 No Warranty on Suitability for Specific Outcomes

Chatvora makes no warranty that generated output will meet your specific business, academic, professional, or personal objectives. Output quality depends on many variables outside our control, including prompt clarity, context quality, provider behavior, moderation rules, jurisdiction-specific legal constraints, and evolving model capabilities. You acknowledge that two similar prompts may produce different outputs over time and that consistency cannot be guaranteed.

Where output is used in production systems, publications, legal filings, customer support scripts, or operational workflows, you are solely responsible for establishing quality controls, validation pipelines, risk thresholds, and escalation paths. Chatvora does not warrant compatibility with your internal compliance framework, client contracts, regulatory approvals, or procurement requirements.

7.10 Prohibited Reliance Domains

You expressly agree not to rely solely on Chatvora output for determinations that can materially affect legal rights, health outcomes, safety decisions, or protected interests. This includes legal pleadings without attorney review, tax filing decisions without accountant review, investment suitability determinations without licensed advice, medical treatment decisions without qualified healthcare consultation, and safety-critical engineering changes without competent technical sign-off.

If you ignore this restriction and proceed anyway, you assume all risk and liability. Chatvora disclaims responsibility for losses caused by unauthorized or high-risk reliance.

7.11 Moderation, Filtering, and Policy Controls

Chatvora may apply content filters, usage constraints, and enforcement policies to reduce abuse and comply with law. These controls may occasionally block legitimate prompts, shorten responses, or alter output style. You acknowledge that moderation systems are probabilistic and not perfect. Chatvora does not guarantee that all harmful outputs will be prevented, nor that all lawful outputs will always pass moderation checks.

We reserve the right to tune policy controls at any time and without prior notice where immediate risk mitigation is needed. Such tuning may impact your workflows. You are responsible for adapting your usage to current policy and legal requirements.

7.12 Third-Party Rights and Publication Responsibility

Before publishing AI-generated content, you must independently verify that publication does not infringe rights of others. This includes copyright, trademark, publicity rights, confidentiality duties, database rights, and contractual non-disclosure obligations. Chatvora does not pre-clear outputs for your jurisdiction or publication channel, and we do not assume the role of your legal reviewer, editor, or rights clearance provider.

If a third party brings a claim against you because of your use or publication of output, that matter falls within your responsibility and indemnification obligations. You agree not to attribute legal assurances to Chatvora unless explicitly provided in signed writing by an authorized representative.

7.13 Data Input Responsibility and Confidentiality

You are responsible for ensuring you have the right to submit all prompts and input data to Chatvora. Do not submit confidential third-party information, trade secrets, personal data you are not authorized to process, or regulated records unless you have clear legal basis and authority. If you submit data in violation of law or contract, you are solely responsible for resulting consequences.

Chatvora encourages privacy-by-design usage: minimize personal data in prompts, avoid unnecessary identifiers, and avoid submitting highly sensitive information unless absolutely required. Where possible, use anonymized or pseudonymized inputs. Your operational choices influence your legal risk profile.

Nothing in these Terms should be interpreted as granting you permission to use Chatvora in ways prohibited by law, contract, policy, or professional duty. You remain fully accountable for compliance in your own context.

8.1 Chatvora Property

The Chatvora platform, software, source code, interfaces, design, copy, logos, branding, and documentation are owned by Chatvora or licensed to Chatvora and are protected by intellectual property laws. Except as explicitly allowed, you may not copy, modify, distribute, reverse engineer, sublicense, publish, or create derivative works from our platform assets.

8.2 Your Input & Output

You retain ownership of your input and output to the extent ownership can exist under applicable law. You grant Chatvora a worldwide, non-exclusive, royalty-free license to process your input/output as necessary to operate the service, secure the platform, improve system quality, and generate anonymized aggregate analytics. We do not publish identifiable private user content without explicit consent, except where legally required.

This operational license survives account deletion only for data that has been irreversibly anonymized and aggregated. Identifiable content is handled under retention and deletion terms set out in our policies and legal obligations.

8.3 Uncensored AI Guide

The Uncensored AI Guide is licensed for personal use only, unless explicit written commercial terms are granted. Redistribution, resale, sharing, sublicensing, and unauthorized reproduction are prohibited. Copyright remains with Chatvora.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHATVORA AND ITS OWNER DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED AVAILABILITY.

CHATVORA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST BUSINESS OPPORTUNITIES, REPUTATIONAL HARM, OR PROCUREMENT OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO USE OF THE SERVICE OR RELIANCE ON AI OUTPUT.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO CHATVORA IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. IF YOU HAVE NOT PAID ANY FEES, OUR LIABILITY CAP SHALL BE EUR 100, TO THE EXTENT PERMITTED BY LAW.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, intentional misconduct, or death/personal injury caused by gross negligence where such exclusion is prohibited.

Without limiting the above, Chatvora is not liable for losses caused by: (i) user error or misconfiguration; (ii) weak credential hygiene; (iii) malware or compromise on your devices; (iv) internet disruptions outside our infrastructure; (v) third-party provider outages; (vi) payment processor downtime; (vii) regulatory or policy changes affecting AI availability; (viii) delays in user verification or support responses due to high incident volume; (ix) unauthorized use resulting from your account sharing; or (x) data exports/imports performed by you or under your instructions.

If multiple claims arise from related events, they will be treated as one claim for liability cap purposes. Liability limitations apply regardless of legal theory (contract, tort, strict liability, statutory claim, or otherwise), even if advised of potential damages. You acknowledge that pricing reflects this risk allocation and that the service would not be commercially available on the same terms without these limitations.

Where applicable law permits, you agree that any remedy available to you will be limited to direct damages actually proven and will exclude speculative or non-quantifiable losses. You further agree that injunctive relief against core platform operation may cause disproportionate harm; therefore, monetary remedies are intended as the primary form of relief except where injunctive relief is legally mandatory. Nothing in this clause removes mandatory consumer protections that cannot be waived by contract.

You acknowledge that digital services can involve dependencies beyond the provider’s direct control, including cloud network reliability, regional infrastructure incidents, DNS and routing failures, browser platform changes, and third-party API behavior. Liability allocations in this section are designed to fairly assign those unavoidable operational risks. If you require guaranteed uptime, indemnified professional output, or domain-specific warranties, you should procure enterprise-grade contractual services with explicit negotiated terms rather than relying on a general consumer SaaS offering.

For the avoidance of doubt, the limitations in this section apply equally to claims related to account access delays, moderation enforcement, temporary false positives in abuse controls, feature deprecations, migration issues, and communications delays, provided Chatvora acts in good faith and within reasonable operational standards. These risk allocations are a material basis of this agreement.

You acknowledge that if this liability framework were removed, service pricing and availability would necessarily change due to materially higher operational and legal risk exposure.

You agree to indemnify, defend, and hold harmless Chatvora and its owner from and against all claims, actions, liabilities, damages, losses, penalties, fines, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of the service.
• Your breach of these Terms or incorporated policies.
• Your violation of laws, regulations, or third-party rights.
• Content you submit, generate, publish, distribute, or monetize through AI outputs.
• Claims arising from your business use of generated content.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully in that defense.

You may terminate your account at any time through account settings or by contacting support. We may terminate, suspend, or limit your account immediately for Terms violations, abuse, illegal conduct, payment abuse, fraud risk, or security incidents. We may also terminate access for prolonged inactivity (12+ months) or for business reasons with reasonable notice where feasible.

Upon termination, access ceases. Personal data is handled under our retention policy and legal obligations. No refund is provided for remaining subscription periods unless required by law or where Chatvora terminates paid service without cause and legal context requires proportional remedy.

Termination does not affect rights or obligations that by nature should survive, including payment obligations accrued prior to termination, indemnities, liability limits, dispute terms, intellectual property protections, confidentiality provisions, and provisions concerning anonymized aggregate usage data. Where account access is suspended pending investigation, we may retain relevant records to resolve abuse, fraud, chargeback, or legal matters.

We may provide an appeal channel for certain enforcement actions, but we are not obligated to restore access where risk remains unacceptable. In severe abuse categories, including exploitation attempts, payment fraud, coordinated harassment, prohibited sexual abuse content, or malicious system attacks, permanent termination may be immediate and non-appealable.

These Terms are governed by Dutch law. Disputes shall be submitted to the competent court in the Netherlands, without prejudice to mandatory consumer protections that may apply in your country of residence under EU law. EU consumers may use the Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.

Before commencing formal proceedings, you agree to first attempt good-faith resolution by contacting [email protected] with detailed issue information, relevant dates, and requested remedy.

Any claim must be brought within one (1) year after the event giving rise to the claim, unless a longer period is mandatory under law and cannot be contractually shortened. You agree that injunctive or equitable relief may be sought by Chatvora to protect intellectual property, platform security, or confidential information where monetary remedies are inadequate.

Chatvora is not liable for delays, interruptions, or failures caused by events beyond reasonable control, including natural disasters, fire, flood, power failures, internet backbone outages, datacenter incidents, war, terrorism, civil unrest, labor disputes, pandemics, government orders, legal restrictions, cyberattacks, or third-party service disruptions (including AI provider outages).

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be interpreted to reflect intent as closely as lawful, and the remaining provisions remain fully enforceable. Failure by Chatvora to enforce any right does not waive future enforcement rights.

These Terms, together with the Privacy Policy, Cookie Policy, and any additional policy explicitly referenced at checkout or in-product, constitute the entire agreement between you and Chatvora regarding service use. They supersede prior or contemporaneous statements on the same subject unless expressly preserved.

Email: [email protected]

Legal entity: Chatvora (sole proprietorship / eenmanszaak, Netherlands)

Registration note: Registered in the Netherlands. Registration details available upon request.

By using Chatvora, you represent and warrant that: (i) you are at least 16 years old; (ii) you have legal capacity to enter these Terms; (iii) you are not located in, organized under, or ordinarily resident in a country subject to applicable sanctions prohibiting service use; (iv) you are not on any restricted party list; (v) all information you provide is accurate, complete, and current; (vi) you will maintain credential security and not share account access; and (vii) your use complies with all applicable laws and regulations.

You further represent that content you submit does not violate rights of others, including confidentiality, privacy, intellectual property, publicity rights, or contractual obligations. If you submit client, employer, or third-party data, you warrant that you have authority and lawful basis to do so. Any breach of these representations may result in immediate suspension or termination and may expose you to third-party claims for which you remain responsible.

Chatvora targets reliable operation and commercially reasonable uptime, with an internal target around 99% monthly availability for core services. This target is informational and not a contractual SLA commitment unless separately agreed in writing. Service quality may vary based on demand, provider dependencies, and security conditions.

Scheduled maintenance may be announced in advance where practical. Emergency maintenance, incident response, abuse containment, and legal interventions may occur without prior notice. Outages can result from third-party failures (including OpenAI, Mollie, or hosting providers), internet routing incidents, hardware faults, DDoS attacks, software regressions, force majeure events, and regional disruptions.

During high-demand periods, we may apply fairness controls, throttle requests, or prioritize paid users over free users to preserve system integrity. Free plan users may experience lower service priority at peak times. These controls are part of normal operations and do not create refund entitlement unless mandatory law says otherwise.

Automated access to Chatvora is prohibited without explicit written permission. This includes bots, scrapers, crawlers, scripted testing tools, load generators, prompt farms, and any software designed to simulate user activity at scale. Attempts to bypass UI controls or session checks to automate access are prohibited.

We may offer formal API access in the future under separate terms, technical limits, and security controls. Until then, unauthorized automation is treated as abuse. We deploy technical measures to detect unusual access patterns, including velocity checks, fingerprint consistency analysis, and behavioral anomaly detection.

Violation of this policy may result in immediate account termination, IP/network blocks, and legal enforcement actions where needed to protect infrastructure and users.

Chatvora may moderate content to meet safety, legal, and platform integrity obligations. Moderation can be automated, manual, or hybrid. Content violating Terms or law may be blocked, removed, restricted, escalated for review, or reported to authorities where required. We are not obligated to pre-screen all content, but we may act on reports, automated flags, or risk indicators in good faith.

Users can report suspected violations through [email protected]. Reports should include context, timestamps, account identifiers, and reason for concern. We assess reports proportionately, considering severity, legal risk, user safety, false-positive probability, and repeat behavior. Enforcement outcomes may include warning, temporary restriction, permanent termination, and evidence preservation.

Moderation decisions may involve contextual judgment, and perfect consistency cannot be guaranteed. We may adjust moderation thresholds over time as threats evolve or legal obligations change.

If you believe material associated with Chatvora use infringes your copyright or other rights, send notice to [email protected] including: description of the protected work, location of allegedly infringing content, your contact details, a good-faith statement, and a statement under penalty of perjury that the complaint is accurate and authorized.

We review valid notices and may request additional information. Where notices are substantiated, we may disable access, remove content, or restrict relevant accounts. We target response within 14 business days for complete notices, subject to complexity and legal requirements. Repeat infringers may be terminated.

Nothing in this section requires Chatvora to adjudicate private disputes or provide legal conclusions. Parties remain responsible for pursuing remedies through competent legal channels.

Step 1: Send a complaint to [email protected] with full context, relevant records, and requested remedy. Step 2: We acknowledge receipt within 48 hours (business days context may apply for holidays/weekends). Step 3: We investigate and target substantive response within 14 business days, or provide status if more time is required. Step 4: If unresolved, parties may proceed via Dutch Consumer Authority channels, EU ODR, or competent Dutch court as applicable.

We encourage amicable resolution before litigation. Unless a court decides otherwise, each party bears its own legal and administrative costs in pre-litigation stages. Nothing in this section limits urgent legal relief rights where immediate action is legally necessary.

From time to time, Chatvora may release beta or experimental features. These may be incomplete, unstable, limited, or discontinued without notice. Beta features are provided “as is” without warranties and may have reduced security hardening or inconsistent behavior compared to stable features.

By using beta features, you accept heightened risk, including potential loss of data continuity, temporary incompatibility, and altered outputs. Feedback you provide on beta features may be used by Chatvora without compensation, and may inform product design, commercialization, documentation, and moderation changes.

Accounts inactive for 12 months or longer may be flagged for deletion hygiene and storage minimization. We aim to send warning notices at least 30 days before deletion where valid contact channels exist. If no response or login activity occurs during warning period, account deletion may proceed under retention policy terms.

Free-plan accounts may be eligible for earlier deletion (for example after 6 months inactivity) to manage unused account risk. Paid plans with active subscriptions are not deleted for inactivity while billing remains active and compliant. Deletion policies may be paused in case of legal hold, open disputes, fraud investigation, or unresolved payment events.

We reserve the right to modify, suspend, or discontinue any service part at any time. Where materially reducing paid-plan functionality, we will provide reasonable notice where feasible. If a change materially reduces your paid plan functionality, you may request cancellation and pro-rated refund for unused period, provided request is made within 30 days of effective change and legal conditions for remedy are met.

Except as required by law or explicit contract, Chatvora is not liable for consequences of service modifications, suspensions, or discontinuations that are made in good faith for legal, security, technical, or business reasons.

The service may be subject to export control and sanctions laws. You agree not to use, access, export, re-export, transfer, or provide the service in violation of applicable restrictions. You represent that you are not listed on applicable restricted-party lists and are not acting on behalf of prohibited entities.

Where compliance risk is identified, Chatvora may suspend access pending verification and may deny service where required by law.

By creating an account, you consent to receive electronic communications from Chatvora, including service notices, security alerts, billing confirmations, legal updates, policy revisions, and operational messages. Electronic communications satisfy legal requirements for written notice where permitted by law.

You may opt out of non-essential marketing communications, but you may not opt out of critical service communications related to security, billing obligations, legal compliance, or account integrity.

These Terms allocate risk between user and provider in a manner typical for internet software services and AI-enabled platforms. You acknowledge that Chatvora pricing, including free and low-cost paid tiers, is based on a limited-liability model. Without liability limits, indemnity framework, acceptable-use enforcement, and usage constraints, the service would require materially different pricing, tighter eligibility gating, and potentially restricted availability.

AI services involve non-deterministic behavior, third-party model dependencies, dynamic moderation controls, and evolving legal standards. You agree that contractual allocations in these Terms are commercially reasonable and proportionate to the nature of the service. Where your use case requires guaranteed legal-grade output accuracy, regulated advisory obligations, dedicated support commitments, formal service credits, or negotiated liability floors, you must arrange explicit enterprise terms in writing; these standard Terms are not designed for that risk profile.

Operationally, Chatvora may prioritize security resilience and legal compliance over feature continuity. This can include urgent policy changes, model substitutions, temporary feature disabling, stricter moderation thresholds, account verification requirements, and elevated logging for abuse investigations. Such controls are necessary for lawful service operation and do not constitute breach where implemented in good faith and with proportionality.

You agree that any use of Chatvora in business-critical, safety-sensitive, or rights-impacting workflows must include your own controls: human review, source verification, legal sign-off, and fallback continuity planning. Chatvora is a tool provider, not your regulated advisor, legal representative, or delegated risk owner. You remain accountable for downstream decisions based on output.

Except where non-excludable law applies, you waive claims based solely on feature preference changes, model availability changes, style/tone differences, or service evolution decisions made for platform security, legal compliance, or sustainable operation. You also acknowledge that temporary outages, degraded performance windows, or moderation false positives can occur in complex distributed systems, and that these conditions are managed under best-effort operational standards rather than strict guaranteed performance undertakings.

Where applicable, statutory consumer rights remain unaffected by provisions that cannot legally limit them. Nothing in this section overrides mandatory protections under applicable consumer law. However, where law permits contractual allocation, this section governs and is considered a fundamental basis of service access.

You further acknowledge that security and anti-abuse controls may involve temporary conservative enforcement. During investigations, some actions may be delayed or restricted to protect system integrity, users, and legal compliance. Chatvora is not liable for proportionate containment steps implemented to mitigate fraud, exploitation, or systemic harm.

For avoidance of doubt, this section is intended to reinforce—not replace—other Terms on limitation of liability, acceptable use, indemnification, and termination. In case of overlap, the stricter protective interpretation for platform integrity and lawful operation applies to the fullest extent allowed by law.

To maintain lawful operation, Chatvora may collect and preserve relevant technical records tied to account security, abuse patterns, payment anomalies, moderation outcomes, and policy enforcement actions. Such records may include timestamps, IP-related indicators, device/browser metadata, account event trails, and support communications where necessary for investigation, fraud defense, dispute handling, or legal obligations.

Where legally required, Chatvora may disclose records to competent authorities under valid legal process. We may also use retained records to establish, exercise, or defend legal claims, respond to chargebacks, contest fraudulent disputes, and enforce Terms violations. Preservation windows are governed by retention policy, legal obligations, and proportionality principles.

You agree that platform-generated logs, billing records, support ticket history, and authenticated account events may be relied upon as evidence in disputes, subject to applicable procedural law. While no logging system is infallible, service records are maintained in ordinary course of business and may be used to resolve factual disagreements regarding account actions, plan status, communication history, and enforcement chronology.

If you dispute an enforcement action, you may request review via support channels. Review requests should include account identifier, relevant dates, and specific basis of disagreement. Chatvora may require additional verification before discussing account-specific details to prevent unauthorized disclosure. We reserve the right to deny reinstatement where security risk remains material or where legal obligations require continued restriction.

Compliance obligations may require updates to controls without prior notice, including sanctions screening adjustments, export controls, abuse-detection logic, and payment-risk checks. You acknowledge that legal and regulatory frameworks can change quickly, and Chatvora may act promptly to remain compliant. Such changes may impact access, available features, or account eligibility in specific regions.

Nothing in this section limits your right to use statutory complaint channels or courts where applicable; however, you agree to first attempt good-faith operational resolution through the support process described in these Terms unless urgent legal relief is required.